Assessor Resource
CHCRF623C
Respond to problems and complaints about the service
Assessment tool
Version 1.0
Issue Date: May 2024
This unit may apply to community services work in a range of contexts
This unit describes the knowledge and skills required to effectively resolve grievances and complaints about the service
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)